Feng Shui offers direction and guidance to support your ongoing relationships. Through our work and businesses, we have the opportunity to interact with people every day. However, most people don’t pay close attention to their relationships until there is a crisis. Are you looking around to see how your true relationships are with your clients?
Over time relationships often become passive and you assume that just because you have had a business relationship, it will go on forever. Have you ever heard of the law of attraction? It states that you attract to you exactly what you have in your life. So, for example: Your business relationship has always been good with your top customer, yet this week another consultant visits your client and insists that, “I can do a much better job and at a lower price.” In this economy, is your customer going to be loyal to you, an established partner, or are they going to listen to what this new consultant has to say?
I have worked for many large corporations and have learned that if companies really want your business, they will do everything they can to get it, offering perks and lower fees. If you are a university, you could be offered new score boards on your campus or a new dining facility. Now, does this get your attention?
When you are proactively engaging in ongoing communication and always looking out for the best interest of your customers, this type of scenario can result in a positive outcome for you. Your customer might mention that he was visited by another consultant who offered him lower fees, new score boards and new dining halls. But, because of your history with the company and relationship as a trusted advisor, your relationship with them isn’t threatened. Because you have nurtured this relationship over the years -- and continue to do so, you have progressively positioned your customer in the market and for that you have earned his loyalty.
By Yvonne Phillips, FSII
Yvonne is busy blogging at www.Fengshuiabc1.com and is available for consultations, mentoring and speaking engagements. She can be reached at Yvonnephillips1@aol.com.